Reviews from our valued clients

James did a great job with the wood heater, flue install. Turned up on time, highly recommend him. Would give him a 10 out of 10.
If I could give James Sartori 10 stars I would. James came to my rescue and fixed my gas heater. He was honest and very professional and trades are hard to finds with these qualities today. I would without a doubt recommend James Satori's heating and cooling to anyone who is looking for good quality work.
James did a terrific job in relocating our wood heater. Came up a treat and we couldn't be happier. James was very professional, very thorough and always on time. Highly recommended
Excellent and friendly service.
I used Sartori's to have reverse cycle air conditioning installed and found James to be very helpful with the installation. He got the job done quickly and done an excellent job - neat and tidy work and the air conditioner units work perfectly.
Great professional service and workmanship. Extremely pleased with the finished product. Defiantly recommend Sartoris Heating and Cooling .
James recently installed a wood fire heater for us in East Geelong, and I highly recommend his work. The installation was relatively complex, but James meticulously examined every detail and made multiple visits prior to the install to ensure everything was perfect. He was extremely easy to work with throughout the process. We specifically chose James over another installer due to his thoroughness and professionalism. Couldn't be happier with the outcome.
Absolute great bloke and excellent service. Called James up on a Sunday afternoon, to take a look at my ducted heating playing up. Within the hour James came around and sorted out what the problem was, he also provided me a couple of quotes for filtered water.Definitely recommend his services!
James was very knowledgeable and offered clear explanations on why and how he would install our wood heater. Prompt attendance and a good price. Mindful of the finer details and very tidy, clean was great.
Excellent service. On time, detailed explanation of problem and possible solutions. Prompt order and fitting of parts. Put mat down to prevent ladder scratches on wooden floor.
The quote James provided us was so impressive - he came to our house, measured up, and provide detailed instillation drawings, costings and information about individual products. He was willing to explore different options that suited our property and provided good advice. His professionalism made us feel confident in his work and service.
Recently had a splitty replaced, James was super easy to deal with, well priced and got it done no worries.Would highly recommend.
James promptly came out over the weekend, after our aircon was attacked by rats. He got everything back up and running, was super professional, and we would highly recommend Sartori’s!
James was able to resolve our evaporative cooling issue within 24 hours in a cost effective and timely manner. Thanks James for saving us before the heatwave.
James was very polite and courteous in his dealings with us, listened to our needs, offered suitable alternatives and recommendations, provided a number of quotes very promptly, communicated extremely well with installation times etc and provided an excellent cooling system at a competitive price. He has such as great work ethic and approach. I highly recommend James and his business!
I engaged James Sartori to supply and install a split system reverse cycle air conditioner earlier this month .I'd like to imagine both contractor and client were happy with the final outcome.James arrived and finished on time and kept the work site clean and tidy.He was a good communicator, helpful and a competent trademan with clean tools and equipment including the truck.He kept me informed throughout and made several helpful suggestions that did not impact on the final price.I would recommend him to anyone planning to install a similar system including removal of an old unit.
James was awesome, polite, mannered, on time, quoted the job, day of inspection, organised a day the job would be done, arrived at the agreed time, clean, super hard worker. Lovely young man with a great work ethic. Highly recommended.
Excellent service, highly recommend
James provided a quote within 24 hours to install split systems and even moved the install date forward as our toddler was struggling with the hot nights. Very friendly and provided high quality work.
James did a fantastic job installing 4 split systems at our house. He is probably the most courteous, hardworking and honest tradesman I have come across and I can't recommend him enough.
I would highly recommend James from Sartori's Heating & Cooling as he just put in a multi head split system for me at home. James gave me multiple quote options to choose from & was fast & easy to communicate with over the phone & via email. Once I had made my choice of system James come & installed the system fast without compensating on job quality. I told James I would clean up behind him once he was done but there was no need as James kept a clean & tidy worksite as he went.
Fist class service and expertise. Plus an exceptional personality in James
James was a pleasure to deal with, he responded quickly to our request for a new split system and provided a quote within 24hours . The work was followed up quickly and we liked the fact that James oversaw the project from start to finish, we have no hesitation in recommending his business to others , 5 stars ⭐️
Response from the owner: Thanks for the positive feedback Mark. I'm glad you're happy with the service and your new split system.We appreciate your business, Enjoy!👍🏼
I used Sartori’s Heating and Cooling to service the central gas heating and split system in our rental property. The service was terrific. Highly recommend Jimmy if you are looking for a very profession service at a competitive price.
Great service and quality work
Keeps our smoko room temp good
Amazing work and spot on with communication from the get go.Would definitely recommend 100/10!!!
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